As per our Terms & Conditions, if you purchased a product in CD or paper format , then it will be shipped to you according to your selected delivery method:
Standard Delivery: 4-15 business days, no tracking possibilities. For all shipments sent via the standard method, a tracking number is not provided.
Express Delivery (DHL): 2-4 business days, tracking number available. If you require tracking, consider selecting an expedited delivery option to stay informed about your shipment's status.
Shipments are sent out from the ISO Central Secretariat in Switzerland, either on the same day or the next business day, after we receive your payment.
Note: Shipments to Mexico will only by sent by Express delivery and shipments to Switzerland, only by Standard delivery. PDF files have to be downloaded directly from your online account: Go to your ISO Store account.
For further assistance with shipment conditions or tracking information, contact our support team or visit the ISO shipping page under 'Help and Support'.