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How can I access the ISO Standards and Handbooks that I purchased?

The electronic documents can be accessed from your Account . You will find the document under the "Products" tab, where you can download it to your computer. It is important to know that all electronic files are subject to ISO Copyright, which you will need to comply with. If you purchased a product inn paper format, then it will be shipped to you according to your selected delivery method: Electronic documents sold by ISO are provided under single-user licenses. These documents include watermarks and licensing terms, prohibiting their sharing or transfer without authorization. Users are encouraged to review and agree to the license terms before utilizing the documents. To access a purchased PDF document, log in to your ISO Store account, visit the 'Products' tab, locate the document, and select the option to download.

To deliver a purchased ISO standard PDF to an end user while complying with licensing terms, follow these steps:

  1. Log into Your ISO Store Account: Use the account that was used to purchase the ISO standard.

  2. Assign the License: Navigate to the license management section of your account and assign the license to the designated end user.

  3. Download the PDF: Once the license is assigned, download the PDF from the Products tab.

  4. Forward the File: Send the downloaded file to the end user’s email address. Ensure that the license assignment is completed before forwarding the file to comply with ISO licensing terms.

ISO standard PDFs are designed to maintain their original format and content integrity. As such:

  • Editing Restrictions: The documents are read-only and cannot be modified.

  • Licensing Compliance: Ensure that the document is used only by the licensed individual or organization. For broader access, consider multi-user or enterprise licensing options.

Multi-User and Enterprise Licensing

For organizations requiring access for multiple users, enterprise licensing is available through your national ISO member body. Separate arrangements and pricing apply.

FAQs on Licensing Compliance

Q: Can I share an ISO PDF with colleagues? A: No, unless you have a multi-user or enterprise license. Single-user licenses are intended for individual use only. Q: What happens if I forward the PDF without assigning the license? A: Forwarding the PDF without assigning the license violates ISO licensing terms and may result in penalties or restricted access. Q: How can I obtain a multi-user license? A: Contact your national ISO member body to arrange for multi-user or enterprise licensing.

  • Standard Delivery : 4-10 business days, sent via standard mail, no tracking possibility,

  • Express Delivery : 2-4 business days, sent via DHL with tracking number available

Shipments are sent out from the ISO Central Secretariat in Switzerland, either on the same day or the next business day, after we receive your payment.

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