How can I upgrade to a redline bundle and request a refund for a previous order?
If you have purchased an ISO standard and wish to upgrade to a bundle that includes the redline version, you can follow the steps below to complete the process and request a refund for your previous order.
Overview of Refund Policies for ISO Standards
ISO allows customers to request a refund for a previously purchased standard if they decide to upgrade to a bundle that includes the redline version. The redline version is only available as part of a bundle and cannot be purchased separately.
Steps to Upgrade to a Redline Bundle and Request a Refund
Place a New Order: Purchase the bundle that includes the redline version of the standard you need.
Notify Support: After completing your new order, contact ISO support to inform them about your previous purchase and request a refund for the standard-only order.
Refund Processing: ISO support will process your refund for the original order once they verify the new purchase.
Conditions and Limitations for Redline Availability
The redline version is only offered for select ISO standards.
It is always bundled with the base standard and cannot be purchased as a standalone product.
Contacting Support for Assistance
If you need help with placing a new order or requesting a refund, you can reach out to ISO support team.
By following these steps, you can seamlessly upgrade to a redline bundle and ensure that your previous purchase is refunded.