If you would like a formal offer before purchasing an ISO standard, you can request a proforma invoice through the ISO web store. This document includes payment instructions and allows you to pay via bank transfer. ISO operates on a prepayment basis for all transactions, ensuring that documents, whether electronic or physical, are delivered only after payment is received and confirmed.
Additionally, there are two main types of invoices to be aware of:
Proforma Invoice: A preliminary invoice issued before payment, often used for payment processing via bank transfer.
Official Invoice: A finalized invoice available after payment confirmation, used for record-keeping and accounting purposes.
To ensure accurate transaction details, prices for ISO standards or related handbooks may vary depending on formats (PDF or print) and currency fluctuations. It is recommended to verify current pricing on the official ISO website before making a purchase.
Steps to Request a Proforma Invoice
Before proceeding with a proforma invoice request, it is advisable to check the pricing details of the desired ISO standard or handbook on the ISO website. This ensures that you have the correct pricing information before adding items to your cart.
Visit the ISO Web Store
Go to www.iso.org.
Use the search bar to find the standard(s) you require.- Open the product page of the selected standard or handbook to view the available formats and their respective prices.
Add items to cart
Add the desired standard(s) to your shopping cart.
Proceed to checkout.
Select payment method
At checkout, choose bank transfer as your payment method.
Provide your organization’s billing information, including the legal name and VAT number (if applicable), to ensure accurate invoicing.
Receive the proforma invoice
Once your order is placed, you will receive an email containing:
The proforma invoice (formal offer)
Bank payment instructions
The proforma invoice will contain all necessary details for processing the payment.
Complete Payment
Pay the invoice via the method stated (bank transfer).
Once payment is received, ISO will send you the purchased standard in your selected format (PDF download or print copy). For physical documents, shipping will commence after payment confirmation, and a delivery note may be included in the shipment. After payment has been received, a formal invoice is generated and accessible through your ISO Store account under the "Orders" tab. This allows users to download the invoice for their records. To access the official invoice:
Log In to Your ISO Store Account: Use your registered email and password. If you’ve forgotten your password, use the "Forgot my password" option to reset it.
Navigate to the Orders or Billing Section: Once logged in, go to the relevant section in your account.
Download the Invoice: Locate the order and download the official invoice for your records.
Common Issues and Troubleshooting
Login Problems: If you cannot access your account, use the "Forgot my password" feature to reset your credentials.
Payment Confirmation Delays: Ensure that the payment has been processed successfully. If delays persist, contact ISO Store support for assistance.