ISO standards for the IT and related technologies sector

Q: What ISO standards are important for information technology and related sectors?
​A: ISO has a comprehensive set of standards for IT and related technologies covering information security, data privacy, business continuity, software engineering, digital innovation, and emerging technologies. Critical standards include ISO/IEC 27001 for information security management, ISO/IEC 27701 for privacy information management, ISO/IEC 20000 for IT service management, and the emerging ISO/IEC 42001 for AI management systems.

Q: How do ISO standards help organizations in the digital and IT landscape?
​A: ISO standards ensure IT systems and processes are secure, resilient, interoperable, and efficient. They provide frameworks for risk management, compliance with privacy laws like GDPR, business continuity, cloud security, and governance of complex IT environments, helping organizations protect data, innovate responsibly, and meet stakeholder expectations.

Q: Which ISO standard provides a framework for managing information security risks?
​A: ISO/IEC 27001 sets requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS), helping organizations safeguard data confidentiality, integrity, and availability.

Q: Are there standards focused on privacy management aligned with regulations like GDPR?
​A: Yes, ISO/IEC 27701 specifies requirements for a Privacy Information Management System (PIMS), enhancing ISO/IEC 27001 to manage privacy risks and comply with personal data protection regulations.

Q: What about security standards for cloud computing environments?
​A: The ISO/IEC 27000 family includes ISO/IEC 27017 for cloud security controls and ISO/IEC 27018 for protecting personal data in public clouds.

Q: How do IT organizations ensure quality and continuity of IT services?
​A: ISO/IEC 20000 provides requirements for an effective IT service management system focusing on service delivery, incident management, and continual improvement. ISO 22301 prescribes business continuity management to handle disruptions ensuring service resilience.

Q: Does ISO provide standards for managing risks and ethics in AI systems?
​A: Yes, ISO/IEC 42001 defines requirements for AI management systems, promoting responsible, ethical, transparent, and secure AI use, including risk assessment and continuous improvement.

Q: Are there standards for software and systems engineering?
​A: Yes, the ISO/IEC JTC 1 subcommittees develop standards such as ISO/IEC 12207 for software life cycle processes and ISO/IEC 15288 for system life cycle processes.

Q: Which standards cover IT governance and enterprise risk management?
​A: ISO/IEC 38500 provides principles for effective IT governance. ISO 31000 offers guidelines for enterprise risk management, including IT-related risks.

Q: How can I acquire ISO standards for IT technologies or participate in their development?
​A: Official ISO standards can be purchased on the ISO website or through your national standards body. To contribute to standards development, contact your national body to join relevant ISO/IEC Joint Technical Committee 1 (ISO/IEC JTC 1) and its many subcommittees.

Learn more:

https://www.iso.org/sectors/it-technologies